Terms and Conditions


“Pack Equip Direct”, “we”, “us” – Pack Equip Direct ABN 85 584 550 321

“Customer, “you” – purchaser of goods from us

Agreement & Acceptance

The terms and conditions of trade set out in this document, govern all off the supply of goods from us to you.

You are deemed to be accepting of these terms and conditions once you place an order or accept delivery of goods from us.

Price & Payment

All prices are in Australia dollars.

Payment may be made by EFT (bank transfer), credit card, cheque, cash or paypal.

How we share your details

We will only disclose your personal details to third parties in the following instances:

  • If the third-party provider or partner performs some of our services, i.e. deliveries, research, marketing, financial and legal
  • Where required or authorized by law.
  • If the third party is a subsidiary owned by Pack Equip Direct.
  • An actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business.

Transfer of Title/Ownership

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service or to comply with applicable legal, tax or accounting requirements)

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.

Your rights

Goods remain the legal ownership of Pack Equip Direct until payment has been made in full.

Delivery & Risk

Delivery is deemed completed once you have either collected goods from our premises or the applicable transport company makes delivery of goods to the customer nominated address as specified at time of order.

The supply of goods may be subject to availability, if an item is out of stock you will be notified and updated. Pack Equip Direct cannot be held liable for any loss or damage caused by any stock unavailability.

Once delivery has been completed, all risk is passed to the customer, regardless if title has not transferred.


You must inspect goods and notify us within 7 days of any alleged fault, defect, quantity or description discrepancy. We reserve the right to inspect the goods. On acceptance we will either repair or replace the goods or if unable to do so, provide refund. We do not accept any liability for defective or damaged goods caused from:
  • Use outside of goods intended and designed purpose
  • Normal wear and tear
  • Accidental damage after delivery
  • Inadequate maintenance


We will not without the prior written approval of you, disclose any of your confidential information, unless required to do so by law.